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Return&Refund

RETURN POLICY

If you are not completely satisfied with your purchase, you may return items that are unused and in original condition within 30 days (excluding Final Sale).

If your product is faulty or damaged upon arrival, please contact customer services customer-service@elittle.com as soon as possible, who will be able to assist you.

Returns need to be new, unused, in a saleable condition in their original packaging, and with all the labels, tags, any box or seals intact.

To return an item, you can send back the item at your own cost using a postal service of your liking. We recommend using a service that can provide a ‘Certificate of Posting’, as until the parcel reaches us it is your responsibility. 

—Items may be returned in perfect condition up to 14 days after their initial receipt for a full refund.

—Return cost is on buyer's duty for no quality reason, Return cost will be refunded to buyer by Paypal within 2-5 working days once we received package for quality reason.

—Free replacement is avaibale within 30 days for any quality reasons.

—1 year warranty for elittle products.

After we received your return in a good condition, we will aim to refund you within 48 hours. Sometimes it may take a couple of days longer until it's shown on your statement.

Contact us at customer-service@elittle.com first to initiate the return or replacement process.